What are your Name Servers (DNS information)?
A. In order to transfer your domain name onto our service you must contact the your domain registrar and ask them to change the nameservers for your domain as follows, if you registered your domain with us we will do this for you:

Our Domain Name Servers are

Primary Name: NS1.SECUREANONYMOUS.COM
Primary IP Address: 67.19.170.226

Secondary Name: NS2.SECUREANONYMOUS.COM
Secondary IP Address: 67.19.170.227



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How do I update my domains Name Servers so I can access my page at http://www.mydomain.com?

A. To update your domains name servers you will need to contact your domains registrar (the place where you registered your domain). There should be a place where you can login and manage your domain, if not simply email your domains registrar and tell them you would like to update your domains DNS information. If you registered your domain through us, we will update your DNS information for you.
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When I try to go to my page I get a place holder page, what should I do?

A. This means that your domains DNS information has been transfer to our servers, but you still need to upload an "index.html" (or index.php, index.htm etc.). You need to upload your index file to the "WWW" folder on our serverby login via FTP software
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When I try to go to my domain I receive a "Page Not Found" error, what is wrong?

A. If you receive a "Page Not Found" error this could mean several things. One possible reason is you have not changed your domains name servers contact the place where you registered your domain to do so. Or if you have already changed your DNS information then they are most likely still being transferred (it takes 24-48 hours for your domains DNS information to be updated).
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I just purchased a hosting account and when I tried to login using the username and password listed in my setup email it wouldn't accept my login/password, what is wrong?

A. As it says in the email with your set up information accounts can take up to 48 hours to become active. If you just signed up your account is still pending for setup and will be set up as soon as possible.
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I registered my domain through you, how long before I can see my page at http://www.mydomain.com?

A. Domain registration and DNS information transfer normally takes 24-48 hours. Please only contact us if after 72 hours you are still having problems accessing your site at http://www.yourdomain.com.
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When I try to send mail to address@mydomain.com it returns an error what should I do?

A. There could be several reason for this problem. Your domain may not have been transferred yet (be sure you have already updated your name servers and it has been 24-48 hours). Also make sure you have set up your email account through your control panel.
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How do I check my domains email?

A. To check your mail you need to use a POP3 email client such as Microsoft Outlook.
or you can check your Email by this Instruction
Login into : http://yourdomain.com:2095
Username: you@yourdoamin.com (for example username: info@mydomain.com not only info)
Password: password given by you

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How do I upload my web pages to my account?

A. The process by which files are transferred to the web server is called FTP (File Transport Protocol). You have unlimited access to your web space via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.

FTP Software:
To use FTP you need a piece of software installed on your computer called an FTP client. We recommend WS_FTP which can be downloaded for either the PC or Mac from http://www.wsftp.com/. Many popular web design packages also come with FTP software functionality included.

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